Refund Policy
Effective Date: August 28, 2026
1. Failed Restoration Protection
If a restoration job fails due to server timeout, format error, or processing pipeline refusal, your account balance is NOT debited. The reserved restoration entitlement is automatically credited back to your balance immediately.
2. No Subscriptions or Recurring Charges
ImgHeal operates strictly on a one-time folio pack acquisition model. We do not offer monthly subscriptions, recurring memberships, or automated card debits. Every charge is an explicit, one-time checkout authorized by you.
3. One-Time Restoration Packs
If you purchased a one-time restoration pack and have not consumed any restoration from that pack, you may request a full refund within 7 days of purchase by contacting support.
4. How to Request Assistance
For any billing disputes or duplicate charge inquiries, please reach out with your transaction ID or account email to: raman8ransubhe@gmail.com or via our Contact Support page.