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ImgHeal photo guide

What to Ask Before Having Photo Negatives Scanned

By ImgHeal · Updated

Specify delivery needs and preserve strip context before commissioning a scan.

Describe the materials without guessing

Tell the provider what you can observe about strip sizes, sleeves, and labels. Let a qualified provider identify unfamiliar materials. Avoid household cleaning or cutting strips to simplify an order, especially when the film's condition is uncertain.

Agree on the deliverables

Ask which file formats, pixel dimensions, and versions will be supplied. Clarify whether color conversion and automatic cleanup are included. Request filenames that connect frames to their strips or envelopes so a favorite image can be located again.

Inspect before editing

Review a sample for inversion, mirroring, dust, and edge cropping. Keep the delivered scan set unchanged while testing restoration on duplicates. Save order details with the archive so later relatives know which adjustments came from the scan provider.

Check before you finish

  • Keep strips and envelope context intact.
  • Clarify scan and edited deliverables.

Continue with a related guide

Try a restoration on a copy of your photo

Keep the original scan. Upload a separate digital copy, review ImgHeal’s generated result, and decide whether it suits your needs.

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